“Our guests want a personal touch, not a robot.”
The chatbot handles only routine questions— pet policy, check-in times, WiFi passwords, directions, campground rules or event schedules—so staff have more time to deliver personal service onsite. It enhances hospitality, not replaces it.
“We’re seasonal. It’s not worth adding tech for part of the year.”
Even off-season, the chatbot keeps collecting leads for next year, answers winter inquiries, and supports early reservations. It ensures you don’t lose potential seasonal renters when staff aren’t around. It can also be turned off, if you wish.
“Guests can just call or email.”
During check-ins, events, and weekends, calls pile up or go unanswered. The chatbot catches those missed opportunities and converts late-night website visitors into booked stays or callback requests.
“We don’t have time to set it up.”
Setup takes less than a day. You provide your FAQs, rental types, and links to booking forms; the rest is automated. Updates can be done before the next themed weekend.
“Our guests aren’t techy campers.”
Over 80% of RV travelers research and book online, including retirees using tablets and phones. A simple chat button helps every age group get fast answers without navigating multiple pages.
“We already use Facebook and email for inquiries.”
The chatbot can unify both. It can reply on your website and Facebook page using the same info base, so guests get consistent answers no matter where they ask.
“We don’t want to lose control of our brand voice.”
The chatbot can use your tone and wording. You decide how it greets guests—friendly, rustic, or resort-style—and can preview every message before launch.
“We run on thin margins.”
The cost of one booking a month can cover the chatbot’s fee. It also helps fill cabins or RV sites on slow weekends and keeps revenue steady during shoulder seasons.
